A vibrant connection of people great at what they do, Connect X has been founded to act as a spine for organizations with varying back-end support services needs, and to develop impeccable and lasting relationships between our client companies and their customers.
We use Voice over IP (VoIP) and other technologies and software to provide customer service support to our existing client companies; ensuring that customer queries and complaints are registered and resolved within established time frames.
We integrate Customer Relationship Management (CRM) systems and other applications to develop relationship-centric KPIs to manage, monitor and streamline customer relationship management.
We use data analytics to conduct research & development for improving business performance through technology integration for client companies.
We focus on capacity building of local talent, especially fresh graduates and early professionals through training and development on contemporary AI and Automation tools and software.
Armed with better skill sets for the goals you want to accomplish.
Proactive interaction, professionalism, patience and people-first attitude makes up the basis …
We excel at multichannel communication for digital and traditional marketing, along …
We ensure accuracy, transparency, satisfaction and peace of mind with our billing, accounts …
We provide application development, testing and implementation services, and IT helpdesk …
We take care of our clients’ payroll processes, healthcare administration, hiring and recruitment …
Our higher-level processes include data analytics, data mining, data and knowledge …
Improving Accuracy, Increasing Capacity
Apex Housing Solutions utilizes our customer support services as their offshore BPO vendor. We handle an entirely hassle-free landlord and tenant relation management, billing, compliance, complaints, repairs and maintenance of over 800 properties of Apex Housing Solutions in Greater London.
We are also an off-shore BPO vendor for Apex Airspace, handling digital and social media marketing of their sustainable, high-quality new homes in the no-fly-zone above London rooftops.
MERCHANT SQUARE CAPITAL is a niche developer focussing on producing high-specification apartments at affordable prices. By securing the best land in key growth locations as well as development and contractor deals, the savings are passed on to end buyers. Only a percentage of our developments are sold with the remaining units retained by us, as we truly believe in the investment potential of every project.
MERCHANT SQUARE CAPITAL is focused on key market fundamentals for real estate capital growth and has previously developed in commuter towns where growing connectivity is forecast to significantly drive up values.
“Doing business is so easy with Connect X. They manage and maintain every property on our portfolio with dedication and alacrity. Every landlord and tenant is catered with respect and solution to problem.”
“We never go un-noticed. Connect X makes us loud, seen and heard. They set the social world aflame with our proud achievements; providing the spotlight our work deserves.”
“60% sold already, before even releasing in open market! Connect X is truly well-connected with off-market investors. I’m jump-starting all my new investment properties marketing with them for a sure-shot sell.”
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